Payroll Specialist II (APAC)

• Examine client(s)’s payroll advice for completeness and clarify with client(s) if in doubt and upload data in system for processing.
• Check payroll reports against payroll advice and client’s checklist before sending over to client for verification.
• Provide information for client/employee query(s) within the stipulated timeframe as indicated in the Service Level Agreement (SLA).
• Process client’s statutory claims in a timely manner
• Involve in the annual year-end tax reporting. To generate tax forms for client’s employees and provide resolution to any related queries.
• Maintain proper filing and documentation for all relevant documents (payroll advice, reports and correspondences) pertaining to client(s) payroll.
• Maintain and update Standard Operating Procedure documentation for client(s) under the care of the Specialist.
• To provide data on client’s monthly MIS report and advice Finance on headcount no. for timely billing.

• Fair understanding of outsourcing industry environment, especially Payroll Outsourcing for 2-3 years
• In-depth understanding of different components of Payroll and calculations
• Good Knowledge of accounting & taxation; on salary income –
• Preferably has experience in processing/supporting payroll for APAC clients
• Good written and verbal communication skills
• Analytical and Logical Skills
• Client focus and customer sensitive service behavior
• Good working knowledge on Microsoft Excel
• Meticulous and results-oriented
• ability to prioritize work when there are competing demands and urgent business needs.
• Self-starter capable of taking initiative and working with minimal direction
• Process and detail oriented. Able to multi-task.
• Good verbal and written communication skills

Ceridian