Rostering Coordinator (NDIS + Visual Care experience)
Staffstream View all jobs
- Philippines
- ₱65,000 per month
- Permanent
- Full-time
This role puts you at the center of service delivery for a purpose-driven care organization.The Opportunity at a GlanceA growing disability and community support services provider is seeking a Rostering Coordinator to ensure consistent, reliable staffing across participant services. The organization delivers person-centered support and relies on well-structured rosters to maintain continuity of care.This is a critical operational role focused on roster accuracy, shift coverage, and communication with support workers, participants, and families. You’ll work closely with service delivery leaders to keep everything running smoothly.How You’ll Make an ImpactYou’ll be responsible for managing and maintaining staff rosters while responding quickly to changes and ensuring participant preferences are always respected.Your key responsibilities include:Maintaining core rosters with regular, set shifts for support workersManaging shift coverage when staff take leave or are unavailableCoordinating replacement shifts to minimize service disruptionReviewing and validating timesheets for accuracy before fortnightly payrollKeeping participant preferences updated in the CRM systemEnsuring support workers maintain up-to-date availability recordsConfirming new support workers can access and use the rostering system upon onboardingSupporting the intake team to build core rosters for new participantsCommunicating roster updates and shift changes to participants and familiesSending fortnightly roster summaries via emailWhat We’re Looking For – You’re the Perfect Fit if You:(Non-negotiable requirements)Are based in the Philippines and seeking a full-time remote roleHave experience in rostering, scheduling, or workforce coordination within disability, healthcare, or community servicesAre confident managing staff rosters and last-minute shift changesHave strong attention to detail , especially for timesheets and payroll accuracyCommunicate clearly and professionally with staff, participants, and familiesCan manage multiple priorities in a fast-paced environmentHave experience using rostering or CRM systems ( Visual Care experience strongly preferred )What Sets You Apart – You’ll Shine Even Brighter With:Experience supporting or rostering SIL (Supported Independent Living) servicesKnowledge of the NDIS and disability support sectorExperience with Visual Care or similar rostering platformsUnderstanding of award-based rostering (SCHADS Award preferred)Confidence using Google Workspace tools (Gmail, Google Drive)A calm, solutions-focused approach to problem solvingWork Schedule & Employment TermsFull-Time | Wednesday to Sunday (Mon-Tue-OFF)
Remote role for Philippine-based candidates only
Fully compliant PH employment — including taxes and government contributions
(Not freelance or project-based)Perks & Benefits from Day 1HMO with 1 free dependentLife insurancePaid leave creditsGovernment-mandated benefits including 13th month payWork-from-home equipment providedHow to ApplyApply via the Staffstream Careers Page and include:Updated CVShort video recording (2–3 minutes) introducing yourself and your rostering experienceAny relevant experience with disability services, Visual Care, or SIL rostering (if applicable)Additional assessment tasks may be requested during the hiring process