Systems Administrator
Sizanid Staffing View all jobs
- Philippines
- Contract
- Full-time
- Manage user accounts, permissions, and access controls across client portals, marketing platforms, internal systems and other systems.
- Administer and maintain digital platforms used for B2B/ B2C engagement, including login management, troubleshooting access issues, and ensuring system uptime.
- Monitor system performance, identify issues, and coordinate timely resolutions to minimize disruptions.
- Maintain documentation for system configurations, access protocols, and platform workflows.
- Collaborate with sales, marketing, operations, and client services teams to support platform needs and ensure smooth user experiences.
- Coordinate with third‑party vendors and platform providers for escalations, updates, and system enhancements.
- Support data integrity efforts, including backups, user audits, and compliance with security standards.
- Assist with onboarding and offboarding processes by managing user setup, permissions, and system access.
- Participate in system upgrades, integrations, and process improvements to enhance operational efficiency.
- Additional Issues assigned
- 3–5+ years of experience in systems administration, platform administration, or digital operations.
- Strong understanding of user access management, authentication protocols, and system permissions.
- Experience supporting cloud‑based platforms, SaaS tools, or marketing technology systems.
- Ability to troubleshoot login issues, system errors, and user access problems.
- Strong communication skills and the ability to support both technical and non‑technical teams.
- Familiarity with security best practices and data protection standards.
- Experience in a marketing agency or B2C‑focused environment.
- Exposure to CRM, customer portals, analytics dashboards, or MarTech platforms (e.g., HubSpot, Salesforce, Adobe Experience Cloud).
- Certifications such as CompTIA A+, Network+, or Microsoft 365 Administrator.
- Experience with SSO, MFA, or identity management tools.
- Active Directory, Entra ID, Intune Endpoint Security & PowerShell, Cybersecurity
- Problem‑solving and analytical thinking
- Attention to detail and accuracy
- Clear communication and cross‑team collaboration
- Customer‑centric mindset
- Ability to manage multiple systems and priorities
- Adaptability in fast‑paced environments