Patient Services Representative (Cebu or CDO)

• Answer patient inquiries with empathy and professionalism
• Assist with billing, collections, and insurance-related concerns
• Coordinate with third parties to resolve account questions
• Conduct proactive outreach and follow-ups
• Collaborate with your team to ensure smooth operations
• Uphold confidentiality and HIPAA compliance

• High school diploma (Associate/Bachelor’s degree preferred)
• Healthcare or customer service experience a plus
• Strong communication & interpersonal skills
• Knowledge of billing, insurance, or HIPAA is an advantage
• Organized, detail-oriented, and thrives in a fast-paced setting

• Supportive and collaborative team environment
• Make a real impact on patients’ healthcare journeys
• Grow your career in the healthcare industry

eQuest