Virtual Medical Assistant - Primary Care

  • Philippines
  • Permanent
  • Part-time
  • 6 hours ago
JOB OVERVIEWWe are looking for an experienced **Virtual Medical Assistant (VMA)** to support our U.S.-based primary care and wellness clinic. The right candidate will have prior medical VA experience, excellent English communication skills, and strong attention to detail.Key Responsibilities
  • Manage patient scheduling, intake, and follow-up
  • Enter and update patient information in our EHR system
  • Assist with prior authorizations
  • Communicate with patients via phone, email, and portal (professional and empathetic tone required)
  • Support providers with documentation, prescription refills, referrals, and records requests
  • Perform other administrative tasks to keep the practice running smoothly
Experience Requirements**Prior experience as a medical virtual assistant in primary care strongly preferred**
  • Familiar with primary care workflows and medical office administration*
  • Hands-on experience with EHR systems*
  • Knowledge of billing, claims, and prior authorization processes*
  • Strong written and spoken **English communication skills**
  • Professional, reliable, and detail-oriented
Preferred Skills
  • Experience with AthenaHealth or similar EHRs
  • Medical Assistant certification (CMA, RMA, or equivalent) a plus
  • Knowledge of insurance verification processes
Work Details
  • Location: Remote
  • Schedule: U.S. business hours (availability required for CST time zones)
  • Compensation: Competitive, based on experience
  • Type: Part-time preferred

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