Billing & Collection Specialist
etaily
- Makati City, Metro Manila
- Permanent
- Full-time
- Responsible for the timely generation, issuance, and tracking of invoices.
- Review billing data and revenue accruals to ensure accuracy, completeness, and adherence to contractual terms.
- Adhere to Standard Operating Procedures (SOPs) for billing and client account management.
- Coordinate with third-party logistics providers and payment gateways for cash reconciliation.
- Maintain a weekly reconciliation of payments received with outstanding invoices.
- Send regular collection reminders to clients to maintain a low level of days AR outstanding and develop strategies for dealing with problematic accounts.
- Address customer inquiries related to billing promptly and professionally.
- Work closely with other teams, such as the Commercials, CSM, and F&L, to address and resolve billing-related issues.
- Work with the Accounting Team during closing to ensure accurate revenue and associated expenses recording.
- Perform ad-hoc requests from clients, assist them with their finance queries, and provide relevant recommendations.
- Bachelor’s degree in Finance, Accounting, or a related field.
- 3-5 years of experience in billing, accounts receivable, or a related financial role.
- Proficiency in Microsoft Office and adaptability to new software and tools; experience with Oracle Netsuite is a plus.
- Ability to work independently and collaboratively in a fast-paced environment
- Strong analytical and problem-solving skills with a data-driven mindset.
- Excellent interpersonal and communication skills.
- Open for an 18-month project-based employment
- Amenable to work in Makati City on a hybrid work arrangement (2 days onsite, 3 days WFH)