IT Technical Support
Strategic Networks, Inc.
- Taguig City, Metro Manila
- Permanent
- Full-time
- 1st line ON-SITE support to internal staff and to customers who are experiencing issues with
- Windows desktop and laptops.
- Printer configuration and WiFi connection.
- Support end-users via onsite, phone and email.
- Create tickets and monitor the status of the issue.
- Strong knowledge of Windows Desktop Operating Systems.
- Knowledge of Microsoft Office & O365 Administration.
- Vendor Management, coordinate and escalate issues to the vendor for immediate Resolution
- Windows 7 and above
- Microsoft Office Applications (Word, Excel, PowerPoint, Outlook etc)
- End Point protection
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