Customer Service Representative-DASMARINAS CAVITE-IQOR SITE

HR1001

Cavite
₱50,000 per month
Permanent
Full-time

1 month ago

Location:Dasmarinas CaviteWere excited youve considered to Be More with iQor.From Customer Interactions to Product Support, well help you reach, stretch and realize your potential.Grow More with your own customized career path. Learn More with award-winning training.Earn up to 50, 000 php and more monthly with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community.A world of opportunity is waiting. Lets get started!We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone.

The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller.Customer Service Call Center Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response.Answer inbound calls and greet customers with energy and enthusiasm.
Place outbound calls and communicate with energy and enthusiasm to customers.
Build lasting relationships with clients, customers, and other call center team members based on trust and reliability.
Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service.
Meet department productivity and quality standards.Strive for first call resolution and take true ownership of customer needs and issues.
Communicate and follow instructions for one call customer resolution.
Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns.
Take an active role in educating customers about our clients products and services.

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