Senior Marketing Operations Specialist
- Ortigas Center, Pasig City
- Permanent
- Full-time
- Implement, integrate, and optimize MarTech platforms to maximize efficiency and support marketing objectives.
- Streamline campaign processes and workflows, identifying opportunities to improve marketing effectiveness through technology.
- Lead projects and specialist teams, collaborating with cross-functional stakeholders to ensure successful execution.
- Manage operations across tools such as CMS, Marketing Automation, CRM systems, Analytics, and Reporting platforms.
- Oversee lead routing, automation, platform integrations, and data migrations to ensure seamless processes.
- Establish scalable workflows and best practices for campaign and lead management, while troubleshooting and documenting processes.
- Mentor and guide Marketing Operations Specialists and Associates, and pioneer adoption of new tools or platforms through exploratory projects.
- 4-6 years of relevant experience in Marketing, IT, Engineering, or related fields.
- Hands-on experience with CRM, CMS, and MarTech tools (e.g., Marketo, Salesforce, Pardot, Sitecore, WordPress, Outreach).
- Strong problem-solving skills, attention to detail, and ability to meet deadlines consistently.
- Excellent communication and stakeholder management skills, including working with international clients.
- Demonstrated interest in continuous learning, especially in digital marketing, data analytics, and emerging technologies.
- Proficient in Windows and Microsoft Office, particularly Excel.
- Willing to work onsite in Pasig City (2x a week) on night shift, 8 PM - 5 AM PST.