Global Project Maintenance Analyst
Willis Towers Watson View all jobs
- Metro Manila
- Permanent
- Full-time
Excellence
- Review project setup requests for valid terms and conditions, signatures and approvals
- Setup indirect and special project code requests
- Process project changes and updates requested by the business.
- Perform peer reviews on all changes to ensure accuracy and completeness.
- Perform assigned lead roles and ad hoc tasks
- Generate and perform necessary corrections/actions on the following tasks on a weekly basis:
o Consolidation Exception Report
o Intellectual Capital Task Validation Report
o Project Classifications Violation Report
o Task DFFs Different from Project Classifications
o Transfer Price Schedule Exception Report
o Terminated Key Member Report
- Successfully handle most non-routine issues, asking help from Reviewers as needed and escalate to Supervisor issues that cannot be resolved
- Ensure all work is performed in accordance with targets
- Plan and organize work so that Service Level Agreement objectives are realized
- Contribute ideas and actions towards the continuous improvement of processes within area of influence
- Understand and apply Willis Towers Watson Contract to Cash processes, policies, procedures and internal control standards.
- Interface with other GFS teams to ensure compliance with cross-team responsibilities
- Make strong contributions to the productivity of the team.
- Work effectively within the team dynamic
- Recognize and communicate potential issues to Reviewers/Supervisor as appropriate; suggest viable solutions for improvement
- Support and attend all coaching/mentoring sessions with Reviewers and Supervisor
- 2+ years experience working in Billing
- Oracle (or other ERP platform) Project Accounting, Accounts Receivable experience
- Experience in shared services/internal service delivery role desirable
- Understanding of accounting processes
- Skilled in customer service interactions/ability to communicate with professional image/customer-focused mindset through various channels (e.g. phone, e-mail, etc.)
- Being adaptable to learn new processes, concepts, and skills
- Ability to interpret and analyze financial data
- Good data entry skills
- Ability to pay attention to detail
- Ability to resolve exceptions and disputes
- Ability to work well under pressure and meet deadlines
- Demonstrate high degree of interpersonal, coaching facilitation and negotiating skills
- Ability to work in a team as well as independently
- Excellent verbal and written communication skills
- Ability to be flexible with position duties and scope of work
- Strong knowledge of MS Excel
- Proficiency in MS Word, Access, and Powerpoint
- Associates degree in Accounting, Finance or related field