Professional, Instructional Designer

• Responsible for the development, design, implementation and delivery of multi-level department training programs for internal personnel.
• Programs are designed to improve overall productivity and support the teams' goals and objectives.
• Identifies program needs, obtains technical data, schedules programs and maintains training records.
• Ensures that training programs delivered meet client needs. Evaluates training delivery and provides feedback.
• Coaches attendees and provides skills assessment evaluations to management. Utilizes most appropriate learning methods including just-in-time training, self-study, computer-based training, simulation and hands-on class exercises.
• Monitors overall effectiveness of training programs.

• Seasoned professional individual contributor. Works independently with limited supervision. May manager projects/processes.
• Coaches and reviews the work of lower-level professionals. Problems faced are difficult and often complex.
• Influences others regarding policies, practices and procedures.
• Provides solutions to a variety of complex technical and business matters. Will champion significant projects, programs and business initiatives using demonstrated creativity and ingenuity.
• May assist more junior staff members with aspects of their job.
• Incumbents provide a leadership role for the work group through knowledge in his/her area of specialization.
• Generally free to determine work priorities based on general direction from managers.
• Specialist in technical or business skills. Individuals with a customer focus have developed the acumen to cultivate and develop lasting customer relations.
• Four year college degree (or additional relevant experience in a related field).
• Minimum 5 years functional experience including a minimum of 3 years specific experience. Ability to make significant contribution to processes and systems.

Ingram Micro