Billing Analyst
RELX
- Iloilo City, Iloilo
- Permanent
- Full-time
- Ability to manage complex customer operational and billing issues
- Ability lead, manage and drive multiple projects to ensure successful completion
- Has a deep understanding of GNS post order billing corrections
- Generate invoice report and AR activity and use this information to identify and address invoicing discrepancies.
- Provide training and guidance to newly hired billing analyst on implementation of SOPs and best billing practices and strategies.
- Ad-hoc duties as assigned by gNS Customer Experience Team
- Strong Excel skills (e.g., pivot tables, VLOOKUP, IF/THEN statements, etc.)
- Working knowledge of MS Office Applications, especially Word, PowerPoint and Access
- Familiarity with business intelligence applications and relational databases;
- SQL is a plus Knowledge, GCRM, Peoplesoft, Power Invoice, and My Lexis
- Bachelor’s degree holder preferably in Finance or Business or related field
- 3-5 years of experience in Fulfillment and billing setting
- Strong Project Management Skills
- Yellow Belt Certified is an advantage
- Communication and presentation Skills
- Must be in current role for 1 year
- Must not have received any Disciplinary Action within the past 12 months
- Must not have any Attendance and Punctuality issues in the past 12 month
- Must have a Successful or above rating in the last Enabling Performance cycle