Insurance Claims Specialist - ENG

StaffRight View all jobs

  • Eastern Visayas
  • ₱40,000-55,000 per month
  • Permanent
  • Full-time
  • 3 days ago
  • Apply easily
Join a team that values you. At StaffRight, we connect talented professionals with global opportunities—and we’re growing fast! With competitive pay, health insurance, paid time off (including national holidays), and a supportive HR team always in your corner, you’ll love building your career with us.We’re currently looking for a detail-oriented Insurance Claims Specialist to support a Commercial Insurance team. If you’re highly organized, proactive, and love helping clients and teams run smoothly, we’d love to meet you!What You’ll Be Doing:
  • Handle incoming calls related to First Notice of Loss (FNOL) and deliver excellent telephone customer service with empathy and professionalism
  • Interact with policyholders, claimants, agents, and internal teams to support the FNOL process for Property and Casualty claims
  • Enter FNOL report details, loss information, and claim documentation into the system
  • Electronically file documentation and assist with services such as mitigation letters, towing/salvage coordination, coverage verification, and policy reviews
  • Support the team by processing invoices and managing vendor coordination
  • Maintain accurate client and policy records by entering up-to-date information into the system
  • Spot opportunities to improve workflows and suggest more efficient ways to handle admin tasks
RequirementsWhat We’re Looking For:
  • Excellent written and verbal communication skills
  • Prior experience in administrative support, preferably in an insurance or professional services setting
  • Based in Mexico (strongly preferred, due to time zone alignment and team needs)
  • Available to work in US time zones
  • Available to start within 2 weeks from job offer
Technical Requirements:
  • Comfortable in using time-trackers (e.g. Time Doctor)
  • Own laptop/desktop, noise-cancelling headphones, and webcam
  • Reliable internet connection (at least 50 Mbps)
  • Available backup equipment in cases of power and internet outages
  • Proficiency with Microsoft Office tools and Google Workspace
BenefitsWhy You’ll Love Working Here:💰 Competitive Compensation
We offer a monthly salary starting at PHP 40,000 - PHP 55,000, with flexibility for higher compensation based on your experience and qualifications. This is a full-time role requiring a 40-hour work week, and we make sure your expertise is valued and your contributions are fairly rewarded.🏥 Comprehensive Health Coverage:
Your health is our priority. We provide access to high-quality medical insurance, ensuring you and your loved ones have the support and care you need within your country.*✈️ Paid Time Off and Sick Leave:
We believe in work-life balance. Enjoy generous paid time off and sick leave policies, allowing you to recharge, travel, or rest when needed—all while knowing your role is secure.🎉 Service Recognition and Rewards:
Celebrate milestones with our Elite VA program, where your commitment and achievements are honored through thoughtful rewards and heartfelt appreciation.

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