Account Payable Manager, Service Delivery (EU)
- Taguig City, Metro Manila
- Permanent
- Full-time
- Lead and mentor a team of accounts payable associates and specialists, providing guidance and support to ensure productivity and accuracy in invoice and all related documentation processing and record keeping
- Set clear performance expectations and provide regular feedback
- Ensure compliance with company policies, accounting standards, and legal requirement
- Stay updated on changes in regulations and implement necessary adjustments
- Identify opportunities for process improvement and efficiency
- Propose and implement best practices to enhance departmental operation
- Establish and maintain strong relationships with stakeholders
- Serve as the point of contact for issues within the function
- Support internal and external audits
- Identify areas for improvement in service quality and efficiency, provide inputs that will drive process-related investment decisions and implementation
- Identify and mitigate risks that could impact service deliver, develop contingency plans
- Generate regular reports and maintain accurate records of service delivery activities and performance metrics
- Present performance results to relevant stakeholders in relevant governance forums (e.g. Monthly, Quarterly Business Review...etc)
- Allocate and manage resources, ensure that the team is adequately trained and resourced
- Ad hoc tasks assigned from time to time vendors.
- 5+ years of relevant accounting and AP experience, with a degree in Accounting, Business Administration, or Finance
- Willing to work mid-shift (2:00 PM – 11:00 PM)
- Proven experience in service delivery or a related field, with a track record of success in managing teams and meeting SLAs
- Direct experience within a multi-national environment with a complex regional/country environment.
- Process-oriented with an understanding of both financial and operational controls.
- Strong analytical skills and who can foresee upstream and downstream impacts.
- Strong leadership and communication skills
- Excellent problem-solving and analytical abilities.
- Hands-on experience with ERP systems such as SAP Hana and other invoicing/ticketing systems will be an added advantage but not required
- Strong communication skills with the ability to bridge language barriers - you must be able to work collaboratively with a diverse group of people
- Comfortable working in a fast-paced environment with tight deadlines.
- Proficiency in English language for effective communication with overseas stakeholders and vendors.
- A dynamic and challenging work environment.
- A company committed to developing you personally and professionally.
- A great working atmosphere with regular company and team events.
- A vibrant and international team committed to diversity and inclusion.
- Responsibility from day one in a fast growing and global company.
- Other benefits include free food, health and dental insurance, and learning and development opportunities!