Exceptional Written English Fast typing speed and quick multitasking skills. Crypto-curious Reliable, organized, and unflappable under pressure. Experience with startups, fintech, remote support, or technical troubleshooting. Respond to customer via Telegram and email, covering card usage, crypto loading, limits, and supported merchants. Help users troubleshoot issues and guide them through account setup or transaction errors. Provide real-time support to a high-volume, fast-paced Telegram group Escalate edge cases to the internal team when needed. Work with autonomy and judgment Tools you&aposll use: Telegram Email Google Docs/Sheets Phantom/MetaMask (basic wallet usage) Show more Show less