
Collections Specialist (Facility & Freestanding Emergency) | Permanent WFH
- Philippines
- Permanent
- Full-time
- Monitor claims volume, deadlines, and collection efforts to ensure workflows are followed.
- Process and follow up on denials, rejections, and appeals promptly.
- Research and resolve payment errors or claim issues.
- Track emails and correspondence to ensure timely collection responses, negotiations, and mediations.
- Monitor internal tracking documents for timeliness and efficiency.
- Manage weekly invoicing to ensure accounts and payments are accurate.
- Conduct audits of workflows and processes; identify training needs and report to leadership.
- Schedule, prepare, and conduct mediations; track trends for process improvements.
- Audit team performance to ensure productivity and quality goals are met; address variances.
- Provide training and education as needed.
- Ensure compliance with healthcare regulations, privacy laws, and billing standards.
- Perform other duties as assigned.
- Minimum of 3 years’ experience in collections, denials management, NSA, IDR, TDI, and negotiations, preferably in a free-standing emergency room facility setting.
- In-depth knowledge of healthcare regulations, privacy laws, and billing requirements.
- Strong billing and coding background, with preference for free-standing emergency room experience.
- Excellent communication and interpersonal skills.
- Ability to analyze data, identify trends, and make data-driven decisions.
- Proficient in healthcare information systems and patient access software.
- Demonstrated experience in process improvement and best practice implementation.
- Amenable to work during U.S. business working hours.
- Permanent Work From Home
- Weekly Paychecks
- Fixed Weekends Off
- HMO Reimbursement on your 90th day
- Thriving Company Culture with Complete Autonomy
- Exclusive Specialized Training Programs
- Unlock Your Potential with a Highly Competitive Salary