Customer Service Representatives are responsible for managing various customer issues depending on account assignment; transactions can be related to billing and collections support, client inquiries, product support or inbound interactions. Knowledge, Skills & Abilities Required Proven people skills Excellent communicator, both oral and written (Senior EP) Strong problem solving and communication skills Strong analytical skills to investigate and resolve customer support tickets Able to multi-task efficiently under time pressure Previous experience in managing customer focused accounts Proven experience in managing a service and support focused team culture 6 months - 1 Year plus customer service experience Show more Show less