SAP IBP System Analyst

• Provide day-to-day support for SAP IBP users, troubleshoot issues, and resolve queries
• Monitor and maintain system performance, integrations, and data flow (CI-DS, BTP, ECC, BW)
• Support stabilization post go-live, ongoing platform maintenance, and configuration updates
• Coordinate and execute testing (unit, integration, UAT) and manage regression testing during upgrades
• Partner with business stakeholders to gather requirements, provide functional support, and promote best practices
• Contribute to solution design, process improvements, and ensure compliance with governance standards
• Develop and deliver training materials, and provide knowledge transfer to internal teams
• Track turnaround times, quality of resolutions, and contribute to quarterly reviews
• Collaborate with external support partners and BTS teams to resolve escalations effectively

• Tertiary qualifications in technology or business discipline
• 5-7 years of relevant experience in supply chain planning and SAP system support
• Strong SAP IBP experience (ideally across Demand, Inventory, and S&OP) or APO background with IBP exposure
• Strong communication and stakeholder management skills, able to support both technical and business users
• Ability to work independently as the first IBP analyst in the team
• Exposure to SAP CI-DS, BTP, CAP, ECC, or BW is desirable
• Understanding of integrations, data management, and SAP best practices is desirable
• SAP certifications in IBP or supply chain modules are an advantage
• FMCG or manufacturing industry background preferred, but strong IBP expertise from other industries will be considered

• Be part of a Great Place to Work® certified company that's going places!
• Thrive in a dynamic, inclusive, and supportive culture that celebrates collaboration, diversity, and shared success across borders.
• Enjoy competitive compensation that recognises your skills and contributions.
• Work with global clients and stakeholders, gaining valuable international exposure.
• Comprehensive medical benefits to support your well-being, covering your family member(s).
• Generous paid leave entitlements, because life outside work matters too.
• Exciting team outings, company events, and travel opportunities, like our annual overseas trips, unforgettable parties, and more.
• Collaborate with colleagues across Malaysia, Vietnam, the Philippines, and Australia, expanding your global perspective.
• Ongoing training and career development tailored to your role and the industry.

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