At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.Role OverviewWe are looking for a Technical Lead - Site Reliability Engineer to act as the technical subject matter expert for reliability and DevOps practices across our fintech platform.This role is a pure individual contributor position where you will remain deeply hands‑on while also guiding, mentoring, influencing, and delegating work within a small SRE team (3 to 6 engineers). You will lead by example through active involvement in automation, production operations, and reliability engineering.The ideal candidate is highly technical, thrives in high‑availability and transaction‑heavy environments, and is trusted to make sound technical decisions during both day‑to‑day operations and critical incidents.ResponsibilitiesHands‑On Reliability EngineeringDesign, build, and maintain secure, highly available, and scalable infrastructureWrite and maintain Infrastructure as Code, automation scripts, and CI/CD pipelinesActively troubleshoot production issues and perform performance tuningParticipate in and drive improvements to monitoring, observability, and alertingStay fully involved in on‑call and production operationsTechnical Decision‑Making and InfluenceAct as the technical authority for SRE and DevOps practicesGuide architectural and implementation decisions across:Cloud infrastructure (AWS)CI/CD pipelinesObservability and automation toolingDefine and evolve standards, patterns, and best practicesMake and communicate clear technical decisions during high‑impact situationsIncident Leadership and Reliability OwnershipLead response to high‑severity incidentsEnsure effective use of recovery procedures and runbooksFacilitate root cause analysis (RCA) and post‑incident reviewsDrive implementation of preventive and long‑term reliability improvementsDefine and track SLOs, SLIs, and SLAsGuidance, Mentorship and DelegationMentor and guide other SREs on technical and operational topicsDelegate tasks and initiatives based on complexity, risk, and expertiseInfluence prioritization aligned with business impact and operational riskPromote a culture of ownership, quality, and continuous improvementYour Profile10+ years of experience in SRE, DevOps, or Infrastructure EngineeringStrong track record as a senior technical IC or SMEDeep hands‑on experience with:AWS cloud platformsTerraform, Chef (or similar IaC tools)Kafka experience (AWS MSK or Confluent)CI/CD tools (Jenkins, GitHub Actions, GitLab CI)Docker and KubernetesObservability tools (Datadog, ELK, Splunk)Python or Bash scriptingStrong SQL skills and workload analysis experience (Aurora PostgreSQL preferred)Extensive experience in incident response and on‑call operationsStrong knowledge of distributed systems, networking, and securityNice‑to‑HaveAWS, Kubernetes, or Kafka certificationsHybrid or multi‑cloud experienceBackground in high‑transaction or customer‑facing systemsWork ArrangementHybrid: Onsite 4× per month (Makati City)Shift Options: 5:00 AM - 2:00 PM or 6:00 AM - 3:00 PM (Manila)Workdays: Either Mon – Fri OR Tue – Sat (depending on weekend work requirements)#LI-Hybrid#LI-KA2We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.Use of AI in HiringAs part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.
