SUMMARY The Training Administrator plays a vital role in supporting the execution of learning programs by managing administrative tasks across the training lifecycle. This includes coordinating invitations, registrations, trainer support, feedback collection, attendance tracking, and reporting. This role ensures a seamless experience for both trainers and participants, contributing to the overall effectiveness of the Learning & Development function. How the role contributes to business strategy By ensuring efficient and accurate administration of training programs, the Training Administrator enables the Learning & Development team to deliver a high-quality learning experience. This role supports business capability development, compliance, and employee engagement by maintaining reliable training records, facilitating feedback loops, and providing actionable insights to stakeholders. Key Relationships/ Interdependencies Internal Talent & Development APAC Director Talent & Development APAC Team Cluster/Market People Teams Business Leaders and Employees External Training Vendors and Delivery Partners LMS (Skillcast) and System Support Teams External Learning Communities ESSENTIAL DUTIES Send training invitations and follow up on confirmations and registrations. Support trainers with session logistics and act as a point of contact during training. Create and distribute feedback forms via Microsoft Forms and compile results. Track and record attendance for each training session. Upload attendance records / maintain training records into the Cintellate tracking system Prepare and present training reports to stakeholders, summarizing attendance, feedback, and key insights. Ensure data integrity and confidentiality in all documentation. Collaborate with internal teams to ensure smooth delivery of training programs. QUALIFICATIONS Proven 1 - 2 years' experience in Training/ Learning Administration. Strong proficiency in Microsoft tools: MS Excel (Advanced), MS PowerPoint, MS Outlook, MS Teams, MS Forms, MS SharePoint. Expertise in Microsoft Power BI will be considered a strong advantage Fluent in English, with strong written and verbal communication skills Good presentation skills, with the ability to communicate clearly and effectively Strong data analytics skills, with the ability to interpret and present insights effectively High attention to detail Continuous Improvement mindset Good problem-solving and analytical skills, able to find focused solutions to business problems Strong organizational skills, ability to plan, prioritize and deliver results in a busy environment Flexible arrangement and can manage core working hours between 6 AM to 6 PM shift, Monday - Friday (Manila Time) PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The physical requirements of this position involve sedentary work, which involves sitting most of the time. Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. The worker is required to have close visual acuity to perform activities such as preparing and analyzing data and figures, and viewing a computer terminal WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Show more Show less