Recruitment Assistant / HR Assistant

• Source, screen, and pre-qualify caregiver candidates using platforms such as ApplicantStack, Indeed, and internal referrals.
• Conduct phone and virtual interviews to assess candidate skills, communication abilities, and overall suitability.
• Manage candidate follow-up throughout the hiring process to minimize drop-offs and no-shows.
• Verify employment references and ensure all onboarding documentation meets corporate and state compliance standards.
• Maintain accurate and up-to-date records of candidate progress and onboarding status.
• Collaborate with the HR Manager to coordinate in-person onboarding activities and ensure a smooth transition into the team.

• Review caregiver applications against current shift needs and recommend suitable matches.
• Communicate with scheduling team to help fill urgent or hard-to-staff shifts efficiently.
• Provide timely updates and feedback to ensure optimal caregiver placement and shift coverage.

• Answer inbound intake calls and respond to web-based inquiries during business hours.
• Collect and document lead information in company systems with attention to detail and accuracy.
• Deliver empathetic, professional customer service to prospective clients and caregivers, ensuring a positive first impression.

• Conduct basic marketing research to identify opportunities for community outreach, partnerships, and brand visibility.
• Assist with special projects, operational improvements, and administrative tasks as assigned by leadership.

• Strong interpersonal and communication skills, both verbal and written.
• Comfortable using recruitment platforms, CRM systems, and scheduling tools.
• Ability to multitask and prioritize in a fast-paced environment.
• Detail-oriented with a commitment to accuracy and compliance.
• Experience in healthcare, staffing, or customer service is a plus.
• Proficiency in Microsoft Office and virtual communication platforms (e.g., Teams, Zoom).

• A collaborative and supportive team culture.
• Opportunities for professional growth and cross-functional learning.
• The chance to make a meaningful impact in the lives of caregivers and clients.

Staff4Me