Quality & Assurance Lead
- Pasay City, Metro Manila
- Permanent
- Full-time
- Leads the Quality function of the organization, demonstrating effective leadership to ensure excellence in delivery against plans and championing a culture of continuous improvement across all activities.
- Influences strategic development and executes the overall strategy for Quality Assurance.
- Sets priorities and provides input into execution plans related to quality assurance.
- Accountable for the assessment, management, and mitigation of business quality risks.
- Provides strategic advice and counsel to leadership teams on all quality assurance matters.
- Chairs quality assurance senior leadership meetings.
- Accountable for the design and deployment of a Quality Management System (QMS).
- Oversees the internal risk-based audit schedule across the organization.
- Holds organizational ownership for investigations and root cause analyses of instances of non-conformance.
- Ensures effective use of the Quality Management System, including its availability, governance controls, and accountability mechanisms for integration and continuous improvement.
- Oversees the production of quality assurance reports, conducts data analysis, and provides data-driven recommendations to senior leadership.
- Drives the delivery of a quality assurance communication strategy to support strategic outcomes and key performance indicators (KPIs).
- Oversees the creation of management review data, presents recommendations to senior leadership, and gains support and buy-in.
- Leads the implementation of quality development activities to review and enhance organizational performance continuously.
- Accountable for identifying quality training needs, developing materials, and delivering training to upskill the organization in quality and audit practices.
- Maintains and fosters a strong collaborative network, establishing partnerships with key senior internal and external stakeholders.
- Manages, influences, and negotiates with key senior stakeholders, including up to C-suite and board level.
- Leads the implementation of a systematic performance improvement cycle to enhance quality assurance approaches across the organization.
- Delivers performance management, technical development, direction, and coaching for team members.
- Holds accountability for supply chain performance and leads the audit and review of their QMS capabilities.
- Collaborates toward the shared goal of net-zero carbon transition and takes responsibility for identifying and managing related carbon emissions and reductions during project delivery.
- Expert knowledge and application of Quality Assurance Management Systems.
- Comprehensive knowledge of audit processes, risk management, and mitigation within operational environments.
- Advanced business planning and budgetary control skills.
- Significant experience in people leadership and stakeholder management within organizations of similar scale and complexity.
- In-depth knowledge of ISO standards: ISO 9001, ISO 14001, ISO 45001, and ISO 27001.
- Extensive understanding of the construction, consultancy, and facilities management industries.
- Proven experience in applying change management principles
- Skilled in both internal and external auditing.
- Must be amenable to be assigned in any of the following work locations: Rizal or Laguna