Account Manager
Amcor View all jobs
- Cainta, Rizal
- Permanent
- Full-time
- Acceptance/ Communication of delivery schedule
- Monitor sales order to ensure data accuracy
- Pending order balances
- Sales forecast
- Managing account aligned with Sales Director/CS Manager based on specific account's SLA
- Contract execution
- Monthly Customer Business Review
- Customer Audits
- Quality claim & escalation
- Co-Lead activities for customers satisfaction - Voice of Customer
- Lead & roll out new commercial projects/initiatives with internal stakeholders
- Collaborate with other department in the execution of projects/ claims
- Timely closing & coordination with PD on project management for NPD
- Profitability review
- Profitability review with CS Manager
- Identify commercial leakages and execute the recovery strategy
- Reconciliation and settlement of overdue accounts
- Manage inventory ( call-off time, wastages)
- Full engagement in customer's identification and qualification process, aiming to drive value propositions to the right targets
- Forming, communicating and negotiating offers and price (increments)
- Gather and coordinate customer specific market intelligence and report to Business Development team
- Identify innovation and product development opportunities
- Develop strong understanding of competitor capability, activity and strategy
- College graduate, preferably in Marketing, Business Management, Engineering or its equivalent
- Minimum of 3 years sales experience in packaging and/or FMCG industry
- Customer Service and Account management experience
- Good understanding of business processes, including sales, supply chain and customer service
- Customer-focused and results-oriented
- Ability to build collaborative relationships
- Strong time management and organizational skills
- Strong interpersonal skills, with particular ability to work within team environment.
- Self-motivated
Refer to the Amcor Leadership Framework to understand the competency requirements of the role.About Amcor
Amcor is the global leader in developing and producing responsible consumer packaging and dispensing solutions across a variety of materials for nutrition, health, beauty and wellness categories. Our global product innovation and sustainability expertise enables us to solve packaging challenges around the world every day, producing a range of flexible packaging, rigid packaging, cartons and closures that are more sustainable, functional and appealing for our customers and their consumers. We are guided by our purpose of elevating customers, shaping lives and protecting the future. Supported by a commitment to safety, over 75,000 people generate $23 billion in annualized sales from operations that span over 400 locations in more than 40 countries.
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