SMB Account Executive - Indonesia (Bahasa Speaker)


  • Manila City, Metro Manila Taguig City, Metro Manila
  • Permanent
  • Full-time
  • 1 month ago
Job Description

We’re looking for a motivated self-starter who has a consultative sales approach, provides excellent customer experience and offers polished presentation skills. You'll be single-handedly running an inbound pipeline of sales opportunities and expansion on existing customer accounts across a large emerging customer base. You will bring a consistent track record in sales achievement, Software/SaaS a plus.

You will:

Exceed activity, pipeline, and revenue goals on a monthly basis

Become a guide on Zendesk’s products and conduct discovery calls, presentations, and demos with prospects and customers

Continue to build pipeline of new business, upsell, and cross-sell opportunities

Develop and maintain relationships with accounts in your book of business

Be the voice of the customer; understand their needs and make them champions

Track all opportunity and customer details including use case, purchase time frames, next steps, and forecasting in Salesforce

You have:

Fluency in Bahasa and English

Minimum 2 years of full cycle sales experience in Indonesia market (software/SaaS experience preferred)

A passion for, and the experience to expand product presence in existing customers

No fear engaging senior business leaders and can demonstrate the value and features of Zendesk

Enjoys being seen as a leader with a point of view for small emerging companies and showing them the way to building a phenomenal customer service environment

Real passion for technology and a quick ability to learn tools and processes

Extraordinary organisational skills, able multi-task a high volume of opportunities at all times

The ability to thrive in a fast paced environment; you move quickly, think strategically and are superb at tactical execution

Excellent verbal and written communications skills

When should you apply:

If you have an entrepreneurial approach & can work in “start-up” mode

You want a position where you can take initiative and get exposure to multiple areas of the business

You love customers and helping them to become successful

Be responsible for a complete territory and collaborate with our marketing team to animate your market

Why Zendesk:

You will be working with an experienced manager who provides a clear team vision and who is confidently leading the team to resolve problems

You will be part of one of the most diverse team at Zendesk

We provide a 1-week long sales boot camp to get you up to speed and contributing real work that matters, fast. You will learn our business, meet our customers, understand our products and technology, and establish the bonds and connections you need to succeed at Zendesk.

We invest in and support you in your continuing skills development, helping you to develop your industry knowledge and increase your expertise in the messaging space.

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth.

More than 150,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America.

Interested in knowing what we do in the community? Check out the to learn more about how we engage with, and provide support to, our local communities.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk’s use of your personal information.


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