Role Summary The Network Engineer manages enterprise network infrastructure ensuring high availability, secure connectivity, and stable operations across Satellite Office facilities and remote workers. Key Responsibilities Manage Cisco LAN/WAN infrastructure Configure and maintain Fortinet firewall and VPN infrastructure Support secure remote connectivity for WFH staff Monitor network health using SolarWinds monitoring tools Perform network troubleshooting and performance optimization Implement firewall policies and network security controls Support incident escalations from Service Desk Maintain network diagrams and documentation Experience Minimum 5 years network engineering experience Experience supporting BPO or contact center environments Experience supporting large user environments (500-1000 users) Technical Skills Cisco routing and switching Fortinet firewall management VPN architecture and troubleshooting SolarWinds monitoring Network performance analysis Network security fundamentals Preferred Certifications CCNA / CCNP Fortinet NSE ITIL Foundation
