Customer Service Representative (Ride Sharing Account) - Anonas

TASQ Staffing Solutions View all jobs

Quezon City, Metro Manila
Permanent
Full-time

3 days ago
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We are looking for Customer Service Representatives to join a fast growing Ride Sharing account in Anonas. You will be responsible for delivering exceptional service to valued clients by effectively addressing inquiries, resolving issues, and assisting with customer needs.Key Responsibilities

Respond promptly and professionally to customer inquiries via phone, email, and chat
Resolve customer issues and complaints focusing on first-call resolution
Maintain accurate and detailed records of customer interactions
Collaborate with team members to enhance customer service processes
Provide clear and accurate information about products and services
Meet or exceed individual and team performance targets

Requirements

At least a high school graduate
Must have at least 12 months of solid BPO experience + 6 months of sales experience
Must be conversant in both spoken and written English
Amenable to work fully on-site in Anonas, Quezon City
Amenable to work on graveyard shift and shifting schedule
Can start ASAP

Benefits

Free HMO
Free Dependents
Night Differential
Program Incentives

Please note that this is contingent to the final company or account you'll be profiled to.

TASQ Staffing Solutions