In this non-voice role, you'll assist customers with booking inquiries, changes, cancellations, and general questions-all handled via chat. If you're a fast learner with good communication skills, this is your chance to build a solid career in customer service! What You'll Do Assist customers with hotel bookings, cancellations, and special requests via live chat Provide accurate information about hotel details, policies, and availability Ensure smooth and efficient support with a friendly and professional tone Handle multiple chats while maintaining attention to detail Who We're Looking For No previous experience required-training provided! Strong written English and reading comprehension skills Basic computer knowledge and fast typing (at least 35-40 WPM preferred) Willingness to learn and work in a fast-paced environment Open to shifting schedules, weekends, and holidays Why Join Us Pure chat support - no calls involved Entry-level friendly with full training provided Work with a globally recognized online travel platform Great career growth and development opportunities Supportive team and positive work culture