Network Engineer

• Manage, monitor, and troubleshoot WAN and LAN connections for multiple clients
• Use remote monitoring tools and protocol analyzers to troubleshoot, diagnose and solve network problems, including WAPs and controllers
• Perform advanced, complex network analysis, identify problems and design solutions
• Recommend enhancements to the network that will improve the quality, performance, security, and reliability of the network
• Creates and maintains documentation of networks and network systems
• Follows project methodologies to complete assigned tasks
• Provides technical network expertise to others as necessary, including instructing field personnel in basic network troubleshooting and problem resolution
• Configures new network equipment and connections
• Handle day-to-day network related tickets - both break/fix and maintenance activity (health checks, upgrades, etc.)
• Willing to be part of on-call rotation and perform after-hours work as needed

• Degree in Computer/Information Science, technical college, or equivalent work experience 7+ years progressive experience in networking
• Must have Palo Alto, Cisco, Cisco Meraki, ASA, Firepower, and F5 experience
• Juniper and Fortinet gear experience desired
• Demonstrated CCNA level technology and support experience for route/switch, security, wireless, etc. Certifications desired
• Must have a solid understanding and practical experience with monitoring and management of SD-WAN solutions
• Demonstrated understanding of network technologies and protocols
• Experience implementing and maintaining network technologies in a mixed vendor environment
• Strong ability and focus on network troubleshooting and resolution
• Excellent verbal and written communication skills
• Ability to collaborate and work effectively in partnership with others
• Very strong customer service orientation

Insight Enterprises