Call Center Communications Trainer - Cebu City

TASQ Staffing Solutions

  • Cebu City, Cebu
  • Permanent
  • Full-time
  • 1 month ago
  • Apply easily
Position: Communications Trainer (Cebu City) | Hybrid
Work Arrangement: Hybrid (3 days on site in Cebu City, 2 days WFH)Start Date: ASAPAccount Focus: Talent SkillingSupport Type: SupportShift Schedule: 12 PM - 9 PM, with fixed weekends offQualifications:
  • Bachelor's Degree
  • At least 1 year of experience as a Trainer in any field
  • Open to process trainers, even from non-BPO industries
  • Excellent English communication skills
  • Exposure to American culture is a plus
Responsibilities:
  • Needs Assessment: Assess the current communication skills of individuals or teams to identify areas needing improvement.
  • Curriculum Development: Create and develop training materials, workshops, lesson plans, and resources tailored to specific communication needs.
  • Training Delivery: Conduct workshops, classes, and seminars to teach effective communication techniques, including public speaking, interpersonal skills, professional development, and interview skills.
  • Feedback and Coaching: Offer constructive feedback and coaching during sessions to enhance trainees verbal, written, listening, and body language skills.

TASQ Staffing Solutions