Order to Cash Analyst (Debt & Collection)
- Taguig City, Metro Manila
- Permanent
- Full-time
- Performs in delivery capacity to ensure all OPCOS customer payments are received at LBU level and fully optimized in terms of collection and appropriate allocation.
- Follows core Accounts Receivable processes to ensure highly accurate customer payment collection and subsequent allocation
- Execute unallocated credits (UCRs)
- Execute unidentified payments & collection posting (matching in MSNav)
- Ensures all Accounts Receivable KPIs / KIIs are delivered against working closely with other CSC teams, branch and finance team to ensure performance / customer satisfaction achieved.
- Conducts customer payment process review constantly
- Personally responsible for payment allocation and associated MSNav master data payment accuracy
- Executes identified OTC/Finance programs regarding payment processes and works closely with Commercial and Shared Services to ensure coordinated delivery of results.
- Responsible for assistance in report creation where required
- Works with branch teams (Ops, Productions, Distribution) to ensure coordinated approach re OTC accounts receivable process
- Graduate of a four-year course, preferably business related.
- At least 2 years' experience in OTC
- Knowledgeable in ERP (SAP, Oracle, MS NAV).
- Computer literate with advanced Excel skills
- Good in data analysis
- Able to establish credibility with internal/external customer