General Duties Answers/responds to the concerns, complaints, queries of Chinese/Filipino residents, tenants, and units owners that were received by the Property Management through phone calls and emails Responds or provides feedback to the Chinese/Filipino clients within 24 hours through proper coordination with the concerned personnel and department Assists the Property Management Office in handling customer service programs and official events of the Condominium Corporation Ensures that the official communications or circulars are translated in Chinese and posted in time and properly to the official web page and Bulletin Board of the Condo Corp Any other task/s which may be assigned by the Property Management from time to time. Detailed Duties Professional Eligibility n/a Skills Chinese (Mandarin)-speaking Can write, read, and converse in Chinese (Mandarin) Keen on details MS Office Proficient(MS Excel, PowerPoint, Word) Good Interpersonal Skills Work Location: Shore Residences Education Graduate of any related Business course Experience With at least Two years' work related experience Experience in Customer Service related field is an advantage Responsibility In general, the Customer Service Supervisor will assist the Property Management Office in all Chinese/Filipino customer related concerns.