Retail Key Account Intern

• Assist in the daily processing of purchase orders and help monitor vendor portals to ensure data accuracy.
• Act as a secondary point of contact for accounts, ensuring all customer inquiries are documented and routed to the correct internal departments.
• Help review orders and shipments against company standards and vendor compliance guidelines.
• Support the team by staying updated on B2B infrastructure trends and competitor activity within our retail sectors.

• Assist in processing account orders and drafting order acknowledgments, ensuring tasks are completed within the 24–48 hour window.
• Monitor key account vendor portals for updates on invoicing, advanced shipping notices (ASNs), and order status
• Assist in the preparation of weekly account reports, tracking goals, and updating account forecasts for stakeholders
• Help the team review aging accounts and organize documentation for customer debits, credits, and billing corrections.
• Work across departments (Finance, Logistics, Sales) to help coordinate shipping releases and resolve minor discrepancies.
• Support the development of customized solutions and presentations for key clients using Canva and Google Sheets.

• Currently pursuing or recently completed a Bachelor’s degree in Business Administration, Finance, Sales, Marketing, or a related field.
• Proficiency in Google Sheets/Microsoft Excel (data entry and basic formulas) and Canva (for creating professional presentations).
• Strong written and verbal communication skills; comfortable interacting with internal teams and external partners.
• Ability to spot errors in data and manage multiple small tasks without losing track of deadlines.
• A natural ability to build rapport and a "customer-first" mindset.
• Comfortable working in a Hybrid environment, balancing independent remote work with in-office collaboration.

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