Client Services Manager

Global Medical Virtual Assistants

Quezon City, Metro Manila
Contract
Full-time

27 days ago
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A Client Services Manager manages and leads a team of virtual assistants, with the primary role of ensuring congruence between the virtual assistant’s performance and the clients’ expectations.TASKS;

Managing the day-to-day planning, operations, and problem-solving of a team of Medical Client-VA pairs to meet with required targets set by clients as a Client Services Manager
Partnering with clients in creating task lists for productivity and profitability of their businesses and Client-VA pairs
Working with clients to help grow their businesses with the help of all services offered by Global Medical as Client Services Manager
Medical Client-VA management
Managing the clients and their needs with Global Medical’s services (Mitigating concerns, anticipating growth, identifying patterns, handling situations, high-level escalations, negotiations, etc.)

RequirementsQUALIFICATIONS:

A Degree in a medical or healthcare-related field is preferred
At least three years of Healthcare/Medical Management/ Remote Management experience (Familiar with Operational Processes)
Highly proficient in the English Language (Both written and oral)
Can perform under pressure and work alongside high-level professionals in a team environment
Self-starter and highly-motivated

Is focused, organized, and has a growth mindset * At least one year of Training and Development experience (preferred but not required)

Ability to think outside the box: can understand requirements and create solutions if necessary
Must be efficient with MS Office applications and Google Suite

SYSTEM REQUIREMENTS:

PRIMARY

Computer Processor: Intel Core i5-5000 (5th Gen or higher) or AMD Ryzen 5 or higher
Computer Memory/RAM: 8.00 GB
Computer Operating System: At least Windows 10/11 64-bit or macOS Monterey
Headset: Any USB-type headset with noise-cancelling feature
Camera: Capable of a clear and crisp video output
BACK-UP

Computer Processor: Intel Core i3-5000 (5th Gen or higher) or AMD Ryzen 3 with 8 Cores or higher (2015 or later)
Computer Memory/RAM: 4.00 GB
Computer Operating System: at least Windows 10/11 64-bit or macOS Monterey
Headset: Any USB-type headset with noise-cancelling feature (Optional)

BenefitsRATE AND REWARDS:

Starting rate is as high as $1400 (USD) monthly
Employment Type: Independent Contractor
Free Training
Paid Time Offs
HMO Coverage
Performance-Based Increase
Permanent Work From Home

Global Medical Virtual Assistants