Customer Support Officer - Freight Forwarding

Techno Global Team

  • Taguig City, Metro Manila
  • Permanent
  • Full-time
  • 1 month ago
As we continue to grow, we are on the lookout for talented individuals who not only possess the right skills and qualifications but also align with our values and contribute to the unique fabric of our organization. YOU DESERVE THE BEST - Enjoy these Perks! Comprehensive day 1 HMO with 10K medical reimbursement Additional HMO coverage for your family + dental coverage Free annual Flu vaccine Continuous career development and certifications Travel & training opportunity oversea Regular awards and recognitions Comprehensive life insurance 24 Paid time offs (with Annual leave conversion) Annual appraisal based on merits Free daily meals (free breakfast on Mondays & free treats on Fridays) Regular engaging company events & promotes work life balance Employee referral programs Accessible office site, located in BGC, Taguig. Join our team andbecome an integral part of an Australian premier freight management services company! In this role, you will play a pivotal role in our daily operations, ensuring seamless execution of export coordination , invoicing , and shipment registration processes . This is where youu0026rsquoll shine: Handle invoicing for import shipments Register incoming shipments meticulously Collaborate closely with agents or CSOs to promptly address any discrepancies identified in documents or any job-related concerns Send Arrival Notices to customers or their designated brokers Manage and maintain detailed workflow, milestones, and job notes Provide essential support in resolving any documentation issues that may arise Update and maintain accurate follow-up reports Facilitate booking creation and updates Document uploading and updating of external notes Facilitate the posting of Agentu0027s Invoice and Creditoru0027s Invoice, ensuring accurate and timely financial transactions and regulatory compliance. What youu0026rsquoll bring in: Previous experience in freight forwarding, logistics coordination, or export/import operations highly desirable. Strong attention to detail and exceptional organizational skills. Excellent communication and interpersonal skills, with the ability to collaborate effectively in a team environment. Proficiency in MS Office Suite and experience with logistics software or ERP systems preferred. Ability to prioritize tasks, manage time efficiently, and thrive in a fast-paced, dynamic work environment. Knowledge of international trade regulations and customs procedures a plus. In here, your career is our success story. Apply now and make the most of our 100% virtual recruitment process.

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