Production Coordinator

• Adhere to company policies and procedures for order processing, artwork creation, and quality control
• Communicate effectively and professionally with local suppliers, offshore factories, and clients via telecom and email
• Coordinate the entire production process, from order creation to shipment, ensuring timelines are met and minimizing errors or returns
• Manage the approval process for decoration artwork, ensuring all designs align with brand guidelines and project specifications
• Accurately and efficiently process purchase orders using order management systems
• Handle freight bookings and logistics to ensure timely deliveries
• Maintain accurate records of all completed jobs and ensure they are prepared for shipment
• Provide customer service support as needed
• Assist with general office administration duties
• Manage work-in-progress reports and supply chain management tasks

• Strong written and verbal communication skills with a customer-first mindset
• Exceptional attention to detail and the ability to manage multiple tasks under strict deadlines
• Proficiency in Corel Draw or Adobe Illustrator is preferred, but not essential
• Strong computer skills, including proficiency in Microsoft Excel and Word
• Reliable and committed with strong work ethics
• Basic understanding of decoration methods such as Screen Printing, Pad Printing, Laser Engraving, and Embroidery is an advantage, but not essential
• Experience in production scheduling and customer service is preferred

Clark Outsourcing