Company Description Intellicare is the country&aposs premier HMO, leading the healthcare management industry with innovative and holistic approaches. Guided by principles of integrity, fairness, honesty, and hard work, Intellicare upholds the right to health by making quality healthcare efficient, accessible, affordable, and compassionate. Our commitment to these standards ensures that we remain the HMO of first choice for our clients. Role Description This is a full-time, off-site role located in the CARAGA Region for a Patient Relations Officer. The Patient Relations Officer will be responsible for managing patient inquiries and concerns, facilitating patient access to healthcare services, ensuring compliance with healthcare policies and standards, and enhancing overall patient satisfaction. The role involves daily interaction with patients, healthcare providers, and administrative staff to ensure seamless service delivery and support. Qualifications Excellent communication and interpersonal skills Strong problem-solving and conflict-resolution abilities Familiarity with healthcare policies and standards Ability to work independently and in a team environment Experience in customer service or patient relations is preferred Proficiency in MS Office and other relevant software Bachelor&aposs degree in Healthcare Administration, Nursing, or related field is advantageous Show more Show less