As the number of cyberattacks and digital threats continue to grow, our world needs more passionate and innovative individuals who seek to be trailblazers in and shapers of the rapidly evolving cybersecurity landscape.At Trend Micro, we offer tremendous opportunities that will challenge and equip you to become engineered to do good in whatever path you take. By choosing to be an agent of change, you will be part of an impactful mission that aims to make the world safe for exchanging digital information.About Role:In-charge of solution delivery to the customers, though not limited to:-Pattern building-Functional and Regression testing-Regular/scheduled and by-demand Releases-Pattern Integration TestingOversee early warning systems to proactively manage and mitigate operational anomaliesConduct system diagnostics and implement solutions to ensure seamless solution deliveryExpected to work on a rotating shift schedule to support continuous, 24/7 business operations.Work on AI projects in the QSR domain, primarily handling QA responsibilities including functional and integration testing.Participate in service rollouts and process enhancements with a focus on use case development, test case design, and validation testingHelp ensure accurate and up-to-date documentation of systems and standard operating procedures.Collaborate with members of other teams on a regular basis to improve operations.Experience Requirements2–4 years of experience in software quality assurance or solution delivery roles.Hands-on experience in:Functional, Regression, and Integration TestingTest case creation, execution, and defect trackingExperience working in 24/7 operational environments with rotating or shifting schedulesFamiliarity with release management processes, including scheduled and on-demand deploymentsExposure to cross-functional collaboration with development, operations, and business teamsExperience in system monitoring and incident response using early warning or alerting systemsSkills RequirementsTechnical Skills:Proficient in test management tools (e.g., JIRA, TestRail, Zephyr)Understanding of QA methodologies, SDLC, and Agile/Scrum practicesBasic knowledge of AI concepts and how they apply to real-world use cases, including basic prompt engineeringFamiliarity with system diagnostics and troubleshooting techniquesAnalytical & Documentation Skills:Strong analytical thinking and problem-solving abilitiesSkilled in use case development, test case design, and validation testingAbility to create and maintain clear, accurate documentation for systems and processesSoft Skills:Excellent communication and collaboration skillsAbility to work independently and as part of a cross-functional teamAdaptability to shifting schedules and fast-paced environments#EngineeredTodoGoodBe Passionate.Be Innovative.Be a Trender.Be #EngineeredToDoGood.
