The Senior QA Automation Team Lead plays a crucial role in ensuring the quality and reliability of software products by leading the QA automation practice within GSO for all Client's segment and entities. The incumbent also performs liaison function among onshore management teams and various QA teams within GSO. In this role, he/she will lead process discovery and analysis sessions to identify areas that can be automated, and doing KT activities to other QA teams to execute and maintain QA automation deployments. It is also expected that the incumbent will evaluate efficiency and effectiveness of all QA initiatives and to continuously improve processes. Responsibilities: Develop and execute comprehensive test plans and test cases based on software requirements and specifications. Evaluate manual testing processes to identify defects, record test results, and evaluate improvements leading to automating those processes. Perform KT sessions to various GSO team members. Utilize automation tools, primarily Selenium, to design and implement test scripts for regression, functional, and integration testing. Continuously improve testing processes and methodologies to enhance overall product quality and team productivity. Create and maintain automated test suites to improve efficiency and reliability of the testing process. Collaborate with cross-functional teams to ensure quality throughout the software development lifecycle, including requirements analysis, design, development, and deployment. Investigate and troubleshoot issues, working closely with developers to identify root causes and implement appropriate solutions. Perform database testing and validation using SQL queries to ensure data integrity and accuracy. Mentor and provide guidance to junior and mid-QA engineers, sharing best practices and industry standards. Mandatory/Primary Skills: Requirements: Bachelor's degree in Computer Science, Engineering, or a related field. Proven experience (minimum 5 years) as a QA Engineer, with a focus on both manual testing and automation using Selenium. Strong understanding of software testing principles, methodologies, and best practices. Proficiency in designing and executing manual test cases, as well as developing and maintaining automated test scripts. In-depth knowledge of Selenium WebDriver and related frameworks for web application testing. Solid understanding of SQL and the ability to write complex queries for data validation and testing. Experience with defect tracking and test management tools (e.g., Jira, TestRail, or similar). Familiarity with continuous integration and version control systems (e.g., Jenkins, Git, or similar). Strong analytical and problem-solving skills, with a keen eye for detail. Excellent communication and collaboration abilities, with the capacity to work effectively in a team-oriented environment. Ability to handle multiple tasks and prioritize work in a fast-paced, deadline-driven environment. Certification in software testing (e.g., ISTQB) is a plus.
