Be #InGoodHands with Metrobank Here at Metrobank, we don't simply hire employees - we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach! Job Description: The jobholder will be responsible for the management and resolution of assigned delinquent MetroHome, MetroCar and CTS loan accounts. Closely coordinate with the booking branch and/or servicing CLBCs for the assigned delinquent loan accounts. Assists the Special Accounts Officer (SAO) in the gathering and preparation of documents (i.e. payment ledgers, statement of accounts, etc.) necessary when endorsing an account to SAMD or RLD. Provide computation of amount due to the front-end collection unit, as requested. Prepare Special Instruction Sheet (SIS) upon confirmation of payment. Prepares Statement of Accounts (SOAs) for defaulting consumer loan accounts, as well as accounts endorsed to RLD for foreclosure. Prepares individual collection monitoring report or other similar reports, as may be required. Qualifications: Must have strong written and verbal communication skills At least 1 year collections experience Loan documentation, remedial or loans operations background is an advantage