We are hiring a detail-oriented and experienced Loan Processing Assistant to support our Australian mortgage broker client in processing residential and commercial loan applications. You will play a key role in preparing documents, liaising with lenders, and ensuring timely and accurate submission of applications. Experience supporting Australian mortgage brokers is required for this role. Responsibilities Assist in preparing residential and commercial loan applications Collect, verify, and organise supporting documents from clients Coordinate with lenders, aggregators, and financial institutions Track application status and ensure timely follow-ups Prepare compliance documentation and maintain client files Liaise with brokers to resolve outstanding requirements or clarify loan conditions Maintain accurate records in CRM and loan software systems Qualifications At least 3 years' experience in mortgage loan processing for the Australian market Experience working directly with mortgage brokers is a must Strong understanding of loan types, compliance requirements, and lender processes Familiarity with software platforms such as ApplyOnline, Mercury, or similar Strong attention to detail and ability to manage multiple loan files simultaneously Excellent English communication and coordination skills Can work independently and follow through on tasks without micromanagement Show more Show less