Technical Support Representative

iOPEX

Manila City, Metro Manila
Permanent
Full-time

11 hours ago

🌟 We're Hiring: Technical Support Representative! 🌟We are seeking a dedicated and customer-focused Technical Support Representative to provide exceptional technical assistance to our clients. The ideal candidate will have strong problem-solving skills, technical knowledge, and the ability to communicate complex solutions in simple terms while ensuring customer satisfaction.📍 Location: Manila, Philippines
⏰ Work Mode: Work From Office
💼 Role: Technical Support RepresentativeWhat You'll Do:
🎯 Provide first-level technical support via phone, email, and chat
🔧 Troubleshoot hardware and software issues
📋 Document customer interactions and technical solutions
🤝 Collaborate with technical teams to resolve complex issues
📊 Follow up with customers to ensure issue resolutionWhat We're Looking For:
✅ 1+ years of technical support or customer service experience
✅ Strong problem-solving and analytical skills
✅ Excellent verbal and written communication abilities
✅ Basic knowledge of computer systems and software
✅ Patience and empathy when dealing with frustrated customers
✅ Ability to work in a fast-paced environmentReady to help customers succeed? 🚀 Apply now and join our support team!

iOPEX

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