Sales Butler
- Pasay City, Metro Manila
- Permanent
- Full-time
- Liaise (phone and e-mail) with Cruise Consultants and guests, as first point of contact for post-sale services such as:
- Air bookings and service
- Hotel/Land/Transfer requests
- Visa information
- General administration (documents, guest information, booking updates etc.).
- General guest queries.
- Manage customer data in CRM.
- Facilitate post-cruise guest relations issues, and other escalations.
- Assist in last-minute guest communications (phone and e-mail).
- Ad hoc tasks and projects as required.