Travel Sales Trainer - BPO
- Cebu City, Cebu
- Permanent
- Full-time
Start Date: ASAPAccount Type: Travel SalesSupport Type: VoiceWork Setup: Fully OnsiteShift & Rest Days: Night ShiftEducational Qualification: At least completed 2nd year of college or higherWork Experience:
- At least 3 years of total experience, including 6 months to 1 year as a Trainer
- Proven experience in managing Sales Campaigns
- Proficiency with tools such as Salesforce, PowerPoint, coaching & mentoring, and Microsoft Office
- For new hire training: Delivering training, individual and co-facilitated sessions, reporting
- For existing staff: Floor support, coaching, conducting training needs analysis, working with Quality and Operations teams, and calibration sessions
- Needs Assessment: Identify skill gaps and training requirements through surveys, interviews, and performance data.
- Curriculum Development: Design and develop training materials like presentations, handouts, and online resources.
- Training Delivery: Conduct training sessions, workshops, and seminars using diverse instructional methods.
- Evaluation & Feedback: Measure training effectiveness via feedback and monitor performance improvements.
- One-on-One Coaching: Provide personalized coaching and support to individual employees.