Content & Social Developer

Metro Manila
Permanent
Full-time

28 days ago

The role of the Content & Social Developer is responsible for developing strategic social media marketing campaigns for their clients. As the owner of the overall execution, production, and task management of your assigned clients, you are a copywriter and strategist —and able to adapt quickly to an ever-changing environment.This team contributes to the success of our client and their clients by developing strategic content for their Content & Social clients. This team reports to the Senior Content Strategist role within the Customer Success business unit.Work schedule

Full-time, 40 hours per week
Schedule aligned with U.S. Central Time business hours

ResponsibilitiesExecution and Production:

Set up, manage, and quality check your list of clients in your content & social queue
Complete content & social package deliverables as needed for clients outside of the queue
Deliver completed client work on-time

Edit and write unique content per client — ensuring quality, clarity, and consistency
Follow quality control guidelines
Utilize valuable, applicable SEO best practices to create, optimize, and edit content as necessary

Content Strategy:

Meet with the Social Strategists on a monthly basis to drive awareness of plans to focus on in the content & social queue so that the client work is aligned with their strategies
Complete reactive and supplemental work as needed on a client-by-client basis

Task Management:

Update internal spreadsheets, documents, and CSX queue where applicable to keep track of client deadlines
Maintain intermediate knowledge of assigned vertical industry & content & social marketing best practices

Internal Support:

Respond to internal inquiries (SLA: 24 hours)
Prepare for and participate in strategy calls with Social Strategists

Success Metrics / Expected OutputThis role will be measured on the following success metrics:

Retention
Cancellations
# of Clients Managed
Revenue Supported
Quality Scores
Client Satisfaction

Qualifications

Bachelor’s degree in Marketing, Communications, Journalism, English, or a related field
2+ years of experience in content creation, copywriting, or social media management
Solid understanding of social media platforms (Facebook, Instagram, LinkedIn, TikTok, etc.) and content trends
Proven ability to create and edit high-quality, engaging content with attention to SEO best practices
Strong command of grammar, tone, and style tailored to specific brand voices
Experience using project management tools (e.g., Trello, Asana) and content scheduling platforms (e.g., Buffer, Hootsuite)
Familiarity with vertical-specific content marketing strategies and client-facing communication
Ability to manage multiple projects, meet deadlines, and collaborate cross-functionally in a fast-paced environment
Comfortable responding to internal stakeholders and supporting client success initiatives
Strong organizational skills with high attention to detail and task accuracy

Computer/laptopProcessor: Intel Core i5 or higherRAM: 8GB or higherStorage: 256GB SSD or higher OperatingSystem: Windows 10 or macOSDisplay: 13-inch or larger screen size with a resolution of 1920x1080 or higherBattery Life: Minimum of 8 hoursInternet10 Mbps download and 5 Mbps uploadAccessoriesWebcamNoise-canceling headset with micWork set-upProfessional/presentable backgroundQuiet and distraction-free area

Global Hola

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