- Greet and welcome patients and visitors in a friendly and professional manner.- Register new patients by collecting and verifying personal and insurance information.- Schedule patient appointments, ensuring efficient use of clinic resources and minimizing wait times.- Answer phone calls, respond to inquiries, and provide information about clinic services.- Maintain patient records and ensure accuracy and confidentiality of information.- Coordinate with healthcare providers and other clinic staff to facilitate smooth patient flow.- Collect payments, issue receipts, and process insurance claims as necessary.- Handle administrative tasks such as filing, organizing documents, and managing office supplies.- Follow established protocols and guidelines for handling patient emergencies or difficult situations.- Maintain a clean and organized reception area, ensuring a welcoming atmosphere.- Update and maintain knowledge of clinic policies, procedures, and services.- Demonstrate professionalism and excellent communication skills when interacting with patients, visitors, and staff.- Collaborate with colleagues to contribute to a positive and efficient work environment.- Adhere to HIPAA regulations and maintain patient confidentiality at all times.