Accounts Receivable Associate

• Daily posting of variety of payment types to invoices in SAP. Posting must be completed within deadline. Any unprocessed bank statement should be reported to the C&C team lead.
• Access bank portals, downloading and saving of bank statements and other backup documents pertaining to cash posting.
• Coding of remittance details received on different shared mailboxes
• Reaches out to counterparts for unidentified/unapplied payments and request for posting instruction.
• Posting of collections request – including set off, refunds, corrections, and write offs.
• Perform daily cash reconciliation audit, match daily incoming cash received from the bank vs total cash posted to make sure that all payments are entered and recorded correctly.
• Management of the Monthly Statements/Dunning Process.
• Manage and respond to customer requests for copies of invoices, proof of deliveries and or statements
• Manage customer disputes through FSCM Dispute Management and assign to customer services and/or Credit & Collections Team
• Prepare communication to customers related to refunds, e-statements, etc.
• Support with Month End activities that includes generation and submission Month-End Reports, generation of Monthly Statements, etc.
• Support with various daily, weekly, and monthly reporting
• Providing Bank with requested information and documentation
• Work with Master Data team to ensure that accurate customer information is maintained in SAP.
• Responsible for making sure any customer account changes are communicated to the relevant owner.
• Monitoring the success of service provided and delivering an excellent customer experience.
• Perform other assigned tasks and duties necessary to support the Credit & Collections Team

• Degree holder in the field of accounting, finance, or have relevant experience is required.
• Minimum of 1 year working experience in accounts receivable.
• Proficiency in MS Office Applications – Outlook, Excel, PowerPoint and Word.
• Previous experience in cash application, dispute management, billing, and customer service.
• Ability to prioritize and manage multiple responsibilities.
• Experience handling tasks where attention to detail is critical to success

• Previous experience in working with ERP, preferably SAP FI module is preferred but not required.
• Previous working experience with North America and European counterpart is preferred.
• Intermediate knowledge in accounting

• Strong focus in accuracy, analytical skills, and attention to detail
• Effective communicator, both articulate & verbally presentable.
• Ability to understand and summarize data into high quality, accurate and usable summaries.
• Self-starter, possesses flexibility and ability to work under pressure in a fast-changing environment and ambiguous situations.
• Ability to work with cross functional teams is essential.
• Enthusiasm and commitment to delivering quality results and perform multiple tasks with strict deadlines
• Organize work effectively, reprioritize as new demands arise, and maintain strict confidentiality.
• Ability to work with the commercial business units in different time zones.
• Positive attitude, team player with a high level of initiative, energy and enthusiasm, and must have a can-do mindset.
• Above average MS Excel skills

Abbott