Payroll Team Manager (APAC)

• Oversee daily operations and manage workload of Asia Pacific Payroll team; Drive project planning, implementation and process transition to operations

• Recruit, interview, hire and train new Payroll team members; Provide constructive and timely performance evaluations and develop the knowledge, abilities and skills of payroll team

• Coordinate payroll team and related business teams in the countries to ensure service delivery in respective business or function areas; Foster and ensure proper and effective communication of the GBS operative team with the related business teams of different countries

• Organize work schedule planning and ensures service continuity ensuring adherence to SLAs / KPIs and quality and speed of services using defined measurements

• Identify process gaps or inefficiencies and improves the existing processes; Clarify non-standard inquiries with respective counterparts; Support and involve team members in different process areas, triggers process alignment and improvements proactively

• Facilitate process delivery within Global Business Solutions or detailed elaboration of processes based on the global process frames; Ensure effectiveness, efficiency and engagement of the team and fosters improvements and process optimization initiatives

• Support proper maintenance and functionality of the IT modules related with the responsible operative area, in alignment with IT Acts as de-escalation point and also de-escalates topics according to the respective de-escalation path

• Bachelor's Degree in Psychology, Human Resource Management, Business Administration or equivalent
• Minimum of seven (7) years of relevant working experience in handling Asia Pacific Payroll with extensive knowledge in Payroll Operations, Pre- and Post-Payroll Preparation, Payroll Internal Controls, and Payroll Taxation; Preferably obtained from a multinational company, shared service, or business process outsourcing organization
• Must have at least three (3) years of People Management, Project Management, and Change Management experience
• Proficiency in Payroll Applications is required; Experience in using SAP and Microsoft Office Suite is needed
• Excellent verbal and written English communication skills, strong organizational skills, excellent attention to detail, and the ability to work under pressure
• Amenable to report on a dayshift schedule (9:00 AM - 6:00 PM) in Ayala Avenue, Makati

Henkel