LOCAL ACCOUNT (Virtual process | No Exam)1. Efficient Call Handling2. Properly log calls in the Call Log System3. Coordination with other Business Units and branches4. Prepares and submits daily, weekly, and monthly reports5. Provides adequate information per unit6. Handles customer complaints and provides possible resolution whenever necessary7. Handle escalated customer complaints and complex issues that require in-depth problem solving8. Facilitates bookings request and cancellations9. Manage walk-in customers and can duty at Pier site or branches10. Handles and answers emails and social media
