E-commerce Specialist (with Skio Experience) - Remote PH

Wing Assistant View all jobs

  • Philippines
  • ₱18,000-20,000 per month
  • Permanent
  • Part-time
  • 8 days ago
About Wing AssistantWing Assistant is the world's first on-demand B2B concierge service, redefining the "Future of Work" by connecting innovative companies with top-tier global talent. While we started with administrative support, we have rapidly evolved into a comprehensive talent solution. Whether our clients need specialized technical help, creative marketing minds, or operational experts-if they need support, we provide the highest quality candidates to deliver it.At our core, we are a tech-enabled platform that combines a sophisticated software experience with elite human intelligence. We serve a wide variety of industries, helping startups and established enterprises alike offload recurring work so they can focus on high-level growth.Role Overview:We are looking for a detail-oriented and proactive E-commerce Virtual Assistant to manage day-to-day operations for our Shopify store. The ideal candidate has a strong background in managing subscription-based models and ensuring a seamless backend experience for customers.Key ResponsibilitiesShopify Management: Handle product uploads, updates, and general store maintenance. Ensure all listings are accurate and optimized.Subscription Management (Skio): Manage customer subscriptions, troubleshoot recurring billing issues, and handle swaps or cancellations within the Skio platform. This is essentialOrder Coordination: Monitor incoming orders and ensure they are moving through the fulfillment pipeline efficiently.Customer Support: Address inquiries related to orders, shipping, and subscription modifications with a high level of professionalism.Inventory Tracking: Maintain accurate stock levels and alert the team when inventory for key products is running low.RequirementsShopify Expertise: Proven experience navigating the Shopify admin dashboard and apps.Skio Proficiency: Direct experience managing subscriptions via Skio is a non-negotiable requirement.E-commerce Background: At least 2+ years of experience working with online retail brands.Technical Savvy: Ability to quickly learn new tools and troubleshoot minor technical glitches.Communication: Excellent written English skills for internal reporting and external customer interactions.Preferred QualificationsExperience with email marketing platforms (e.g., Klaviyo).Basic understanding of inventory management software.Available to work during designated business hours with a reliable high-speed internet connection.Schedule: 5pm to 9pm PST (Part-Time)Salary: PHP 18,000/month to PHP 20,000/monthTechnical Requirements:
  • USB Headset with Noise Cancellation feature
  • Working Webcam
  • Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM
  • Main Internet Service Speed: at least 25 Mbps wired connection
  • Backup Internet Service Speed: at least 10 Mbps
Benefits:
  • Performance Incentives
  • Job Security and Stability
  • Paid Training
  • Inclusive Culture
  • Upskilling Opportunities
  • 100% Work-From-Home
  • Exceptionally Supportive Team
  • Opportunities for Career Growth
  • Fun Work Environment
  • Holiday & Overtime Pay
Please note:
  • Only qualified candidates will be invited to take the assessment & scheduled for an interview.
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Wing Assistant