IT Head

• Strategic IT Leadership: Develop and implement a comprehensive IT strategy and roadmap that directly supports and enables the company's long-term business goals, focusing on enhanced customer experience, operational efficiency, and market competitiveness in retail.
• Digital Transformation: Lead and champion digital transformation initiatives, leveraging emerging technologies (e.g., AI, IoT, cloud computing, advanced analytics) to innovate retail operations, customer engagement, and supply chain capabilities.
• Technology Governance & Risk Management: Establish and enforce robust IT governance frameworks, policies, and procedures to ensure data security, regulatory compliance, business continuity, and risk mitigation across all IT systems and processes.
• Team Leadership & Development: Build, mentor, and lead a high-performing IT organization, fostering a culture of innovation, collaboration, continuous learning, and customer-centricity. Oversee talent acquisition, performance management, and career development within the IT department.
• Budget & Resource Management: Manage the overall IT budget, ensuring optimal allocation of resources and cost-effective technology investments that deliver maximum return on investment.
• Stakeholder Management: Collaborate effectively with executive leadership, business unit heads, and other stakeholders to understand their technology needs, prioritize initiatives, and communicate IT value and progress.
• Vendor & Partner Management: Cultivate and manage strategic relationships with technology vendors, service providers, and partners, negotiating contracts and ensuring high-quality service delivery.
• Operational Excellence: Oversee the reliable, secure, and efficient operation of all IT systems and infrastructure, ensuring high availability and performance to support critical retail operations.

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. Master's degree preferred.
• Minimum of 15 years of progressive experience in IT leadership roles, with at least 5 years at a Senior Director or VP level in a large, complex organization.
• Demonstrating a deep understanding of retail IT systems, challenges, and opportunities (e.g., POS, ERP, CRM, E-commerce, supply chain).
• Strong strategic planning and execution skills, with the ability to translate business objectives into tangible IT initiatives.
• Extensive experience with digital transformation, cloud adoption, cybersecurity, and data analytics.
• Exceptional leadership, communication, and interpersonal skills, with the ability to influence and inspire at all levels.
• Demonstrated ability to manage large budgets and diverse technical teams.

HRTx